Frequently Asked Questions

Yes this policy works on a cashless basis for medical evacuation( via helicopter) and medical hospitalization

Yes, the medical evacuation includes the evacuation via Helicopter and road ambulance

If the insured trekker is seriously unwell or badly injured, please call the emergency numbers given on your medical rescue card. Our expert assistance team and the high-altitude doctors will assess the situation and will launch the evacuation on their recommendation once we receive approval from the claims teams. A typical evacuation can take anywhere between 30 minutes to 5 hours depending on the situation and weather conditions.

No, this is a standardized policy with fixed coverage and rates for all Expedition and for all the routes on the mountain.

Trekkers need the Sagarmatha National Park Permit and a TIMS (Trekkers' Information Management System) card. These permits can be obtained in Kathmandu or Lukla before starting the trek.

Yes, this policy covers all kinds of Sickness and injuries but excludes any pre-existing diseases

The best time to trek to Everest Base Camp is from March to May and from September to November. These periods offer the most favorable weather conditions and the clearest views of the mountains.

Altitude sickness is a common concern on the Everest Base Camp trek. ASC360 provides medical support, including access to local healthcare and evacuation if necessary. It’s crucial to acclimatize properly, stay hydrated, and inform your guide of any symptoms.

The best months to trek to Annapurna Base Camp are March to May and September to November, offering stable weather and clear views.

The trek to Annapurna Base Camp typically takes about 7 to 12 days, depending on your starting point, pace, and itinerary. This duration includes time for acclimatization and exploration along the route.

Our Everest Base Camp Insurance offers more than just insurance. In addition to standard coverage like medical evacuation, we provide cashless helicopter evacuations, 24/7 emergency support, local ground rescue teams, and comprehensive trek protection to ensure your safety at every step.

The Annapurna Base Camp trek is generally considered easier due to its lower altitude, but both treks have their own challenges, such as steep ascents and varying terrain.